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REINZ Launches Guide to Property Management Course

By Donna Jones

REINZ recently released the Beginner’s Guide to Property Management course, with the objective of giving new property managers the up-to-date knowledge required to succeed in the rapidly evolving industry.

What does the course cover?

The 15-hour online course has been written by property management experts and is made up of five modules across three learning blocks:

  1. Getting the basics right
  2. Property Management principles
  3. Understanding regulation

The introductory guide can be consumed at your own pace and is designed to keep the user engaged with online reflection tasks, downloadable workbook, links to additional materials and content, and stop and check tasks.

Bindi Norwell, REINZ Chief Executive spoke about the motivation behind the new learning tool, “Recently there have been a number of legislative amendments and reforms to tenancy law including the Healthy Homes Standards and the new Residential Tenancies Amendment Act 2020. This has meant that landlords and property managers have had to continuously keep up with these changes, so to support the wider industry, we’ve put a lot of thought into ensuring these changes are covered in the course.”

Who is the Guide to Property Management Course for?

The Beginner’s Guide to Property Management course is ideal for those who are brand new to property management, need a basic introduction to the sector, and managers with new staff to induct.

Norwell said the course is for, “property managers who take their role and learning seriously,” adding that it will help them to add value to their customers and ensure their landlords meet their obligations and aren’t fined for failing to adhere to relevant legislation.

REINZ dubbed the new course as the perfect lead into the New Zealand Certificate in Residential Property Management Qualification (Level 4).

How much does it cost?

REINZ members will be able to access the Beginner’s Guide to Property Management course for $199 + GST, while non-members can gain access for $299 + GST. Upon successful completion of the course, users will receive a certificate of completion and confirmation of non-verifiable training hours.

Will the course keep pace with changes to residential tenancy legislation?

The aim of REINZ is for the course to “become an industry ‘ABC’, and it will be updated regularly to keep learners up-to-speed with future changes,” Norwell explained.

With increased talk of property management industry regulation around election time, Norwell said helping those in the profession is a big part of the role REINZ plays in the industry. She alluded to approaching regulation in saying, “…we think it’s time for everybody to lift their standards before regulation comes into effect.”

How McPherson Property Management approach our training

Our new starters at McPherson Property Management take part in a two-day LAUNCH course. Designed for those new to the property management industry and run by the Ray White corporate office, LAUNCH covers the process of managing a property from start to end.

LAUNCH is also ideal for those joining McPherson Property Management and the Ray White group as it outlines the tools available within our network and the concept of best practice in the key task areas new starters will be responsible for. Areas covered include:

  • Legislation and regulations that relate to tenancy
  • Getting the tenancy started on the right track
  • Communication and conflict resolution skills
  • Creating advocates through customer experience
  • Marketing and advertising
  • Best practice top tips
  • Ray White Learning and development resources available

In 2020 we have also attended regular training sessions around the RTA Amendment and Healthy Homes Standards to ensure we stay abreast of all the legislation changes and provide excellent value to our landlords and tenants. During our weekly team meetings, we review our procedures to continually provide the best standard of service in line with changing legislation and market expectations.

Find out more about the Beginner’s Guide to Property Management

Get in touch to learn more about how we can help you with your rental property.

To find out more about the Beginner’s Guide to Property Management and the NZ Certificate in Residential Property Management Qualification (level 4), head here.

Image by RF._.studio from Pexels.

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